Trains on your content
Upload documents, write notes or import your website. AskBrew builds a searchable knowledge index and answers only from it.
New: Talk to AI voice calls
Customer support by chat and voice, from your own knowledge.
AskBrew turns your documents, website and notes into an AI assistant for your site. Visitors can type or talk to it, and it can book meetings and look up orders. Test every answer before you go live.
One script to installChat and voiceFree plan, no card
Built for teams that answer repeated customer questions
E-commerceSaaSAgenciesEducationServices
Everything you need
Everything your support assistant needs
Import your knowledge, test grounded answers, go live by chat and voice, and keep improving from the questions it could not answer.
Chat or talk
Visitors can type, or tap Talk and speak with your assistant in a natural voice. Same knowledge, same actions, one widget.
Your brand, your assistant
Match your colors and logo, give the assistant its own name, and teach it how to pronounce your company and product names.
Flags knowledge gaps
Confidence scoring stops the assistant from inventing answers and saves the question so your team can fill the gap.
Hands off to your team
When a visitor wants a person, AskBrew collects their details in one short form and opens a support request for you.
Analytics that guide
See conversation activity and the exact questions your AI could not answer, then fix them from the Improve queue.
Test before you ship
Ask anything in the Playground and see the sources and confidence behind every answer before customers do.
Replies in their language
The assistant answers in the language the visitor uses, by chat or voice, while staying grounded in your knowledge.
Built for teams
Invite teammates with roles, protect accounts with two-factor sign-in, and run several workspaces from one account.
Talk to AI
Let visitors talk, not just type
One tap starts a voice call with your assistant, right inside the chat widget. No phone number, no app, no waiting on hold.
The same assistant, now with a voice
Some customers would rather ask out loud. Voice calls use your knowledge, tone and actions, and switch back to text whenever the visitor wants.
Natural, real-time voice. Visitors tap Talk and speak. The assistant listens, answers out loud and shows live captions.
Same knowledge, same actions. Calls use your knowledge base, and can book meetings or look up orders just like chat.
Says your name right. Give the assistant a name and a pronunciation guide, so your brand name always sounds right.
Every call is a transcript. The full conversation stays in the chat and in your history, so nothing said is lost.
Voice minutes included on every paid plan. Calls count by real call time, rounded up to the minute.
Integrations
Plug into the tools you already use
Drop the widget on any website in one line. Connect your store, calendar or Notion and the assistant answers account-specific questions like “where's my order?” with no code.
Cal.com
Notion
WhatsApp
Shopify
WooCommerce
WordPress
Wix
Webflow
Squarespace
Not just answers, actions
Connect your store and AskBrew looks things up for the signed-in customer, safely scoped to their account. Search Notion live, book meetings, or wire any HTTPS endpoint as a custom tool. By chat or voice.
Book a meetingWhen are you free?Where's my order?Track my shipmentMy recent ordersWhat plan am I on?Subscription statusSearch our Notion docsCustom API tool
Verified identity: a customer only ever sees their own data.
Booking
Turns “can I talk to someone?” into a booked meeting
Connect Cal.com and the assistant reads your real availability, shows it in the chat, and books the meeting. No forms, no back-and-forth, no waiting for someone to reply.
Booked before they lose interest
A visitor ready to talk is the most valuable one on your site. Sending them to a contact form and replying tomorrow is how that intent evaporates. AskBrew closes it while they are still reading.
Real availability. Read live from Cal.com the moment they ask, never a stale list of times.
Their timezone. Times are shown and confirmed in the visitor's own zone, so nobody turns up an hour out.
Confirmed, then booked. They see the exact meeting and time before anything happens, and the invite lands in their inbox.
Nothing is booked until the visitor confirms the exact time.
Answer customers on WhatsApp, too
Link your WhatsApp Business number and the same assistant replies in seconds, day or night, where your customers already chat.
Your number, your assistant
Replies come from your own WhatsApp Business number, connected through your own Meta app. Every chat is saved in your dashboard next to your website conversations.
One assistant, two channels. WhatsApp replies use the same knowledge, tone and actions as your website chat. Train once.
Books meetings in the chat. With Cal.com connected (Pro and above), customers pick a date, then a time, and confirm, all inside WhatsApp.
Your team steps in when asked. Asking for a person moves the chat to your Customer Inbox and the assistant steps back.
Link it in about 20 minutes
- 1
Create a Meta app. Add WhatsApp to a free Meta developer app and verify your number.
- 2
Paste four values. Phone Number ID, account ID, access token and App secret.
- 3
Connect the webhook. Copy your Callback URL and Verify token into Meta. Done.
Rather not touch Meta? Our team can do it for you. It's part of Full setup, a one-time $399 service where we also set up your website chat, booking and voice. See setup services
How it works
Live in three steps
01
Add your knowledge
Upload documents, write a note, or import your website, then train the searchable knowledge index.
02
Tune the assistant
Set your brand, greeting, assistant name and voice, then test every answer in the Playground.
03
Go live
Paste one script tag, or install the Shopify app or WordPress plugin, and visitors can chat or talk.
Close the loop
Every unanswered question shows what to improve
AskBrew logs what it could not confidently answer and can draft a response from your sources. Review the draft, edit it, and save the approved answer into the knowledge base.
Gap detection:recurring questions surface automatically in one review queue.
AI-drafted answers:review suggested replies built from your existing docs.
One-click improvement:save the final response into shared knowledge and process it.
Clear limits and practical controls
1
script tag to install
3
ways to ask: chat, voice and WhatsApp
300
voice minutes on Pro each month
$0
silent overage charges
How the workflow fits together
Built around reviewable product behavior
AskBrew searches the workspace knowledge index and uses the relevant content to prepare an answer instead of relying on a generic business prompt.
01
Ground each answer
Knowledge retrieval
Questions without a confident answer are grouped in Improve so you can draft, edit, and save missing knowledge deliberately.
02
Review knowledge gaps
Improve queue
Monthly conversations and voice minutes are used first. Paid workspaces can add prepaid packs that never expire, with no silent overage charges.
03
Control usage
Plans and prepaid packs
Start with your own knowledge
Free for your first 20 conversations each month, no credit card required. Add voice calls and actions when you are ready.
FAQ
Questions, answered
How does AskBrew learn about my business?
Upload documents, write a note, or import your website. AskBrew breaks that content into searchable knowledge your assistant uses when answering. With Notion connected, it can also search your Notion pages live.
Can visitors talk to the assistant by voice?
Yes. On paid plans the widget shows a Talk button. Visitors speak and the assistant answers out loud, with live captions, using the same knowledge and actions as chat. Every paid plan includes voice minutes each month, and you can add minute packs.
Do I need to write any code?
No. Customize the widget in your dashboard, then paste one script tag into your website. Shopify stores can use the AskBrew app, and WordPress sites can use the plugin.
Can the assistant answer on WhatsApp?
Yes. Link your WhatsApp Business number from the WhatsApp page in your dashboard, using your own Meta developer app. It takes about 20 minutes, and our step-by-step guide walks you through every screen in Meta. Or our team can link it for you with Full setup, a one-time $${FULL_SETUP_PRICE} service where we also set up your website chat, booking and voice. Customers then get the same answers, bookings and handoff to your team as on your website.
Does WhatsApp cost extra?
Not from AskBrew: WhatsApp chats simply count toward your plan's monthly conversations. Meta charges businesses for replies after the first 1,000 a month per number, at a per-message rate that depends on the customer's country, billed to your Meta account. Our WhatsApp guide has the details.
What happens when the AI isn't sure?
It says so instead of guessing, and records the question in Improve. You can review an AI-drafted answer, edit it and save it to your knowledge. Visitors can also ask for a person, which opens a support request for your team.
Can it take actions, not just answer?
On Pro and above, yes. It can book meetings through Cal.com, look up orders in Shopify or WooCommerce for verified customers, search Notion, and call your own APIs. Anything that changes data is confirmed by the visitor first.
What is included in the free plan?
The Free plan includes the chat assistant with 20 new conversations each month and up to 3 knowledge sources. Voice calls, extra packs and actions start on paid plans.